Support
Support
If you have a question about PRhealthier Lactate Testing, run into an issue, or want help understanding what to include in a support request, this page is the best place to start.
Support is currently handled by email. The more context you send, the easier it is to troubleshoot the issue quickly.
How to contact support
For support requests, contact:
support@prhealthier.comWhat to include in your message
- Your device model and iOS/iPadOS version
- A short description of what you were trying to do
- What happened instead
- Whether the issue happens every time or only sometimes
- Screenshots if they help explain the issue
Privacy-related questions
If your question is about data handling, privacy, or how information is stored and synchronized, please review the privacy policy first. You are also welcome to contact support directly for clarification.